Frequently Asked Questions
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Applying to CIT
- Understanding your Letter of Offer
- Your Confirmation of Enrolment
- Can I apply for a joint offer?
- Who can help me apply to study at CIT?
- Can I get credit for my course at university?
- Where can I do my IELTS, TOEFL or Pearson's exam?
- Can I get on-campus accommodation?
- Do I need overseas student health cover?
- When is the deadline to apply to study at CIT?
- What happens if I miss the intake date?
- What documents do I need to submit with my application if I would like to transfer from my current Education Provider to CIT?
- Can I get Credit Transfer for my previous studies?
- Am I allowed to sign the Application Form or Letter of Offer on the applicant's or student's behalf?
- Does the International Services Unit offer part time English courses as well?
- Does CIT offer scholarships for International students?
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Current Students
- When do I get my timetable?
- How can I get my award (Certificate) and Official Transcripts?
- What do I need to do to get a Completion Letter?
- Who can I ask for help once I start studying?
- When can I start work?
- How do I claim with Allianz Care Australia?
- Who do I contact if I have not received my OSHC card?
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Fees and Finances
- I am a continuing student. When are my tuition fees due?
- I am a continuing student. How can I pay my tuition fees?
- I am a continuing student. How can I pay my tuition fees if I don’t have a student tax invoice?
- I am a new student to CIT. How can I pay my tuition fees?
- What happens if I cannot pay my tuition fees by the due date?
- What time of the day can I pay my fees?
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Student Advisors
- What does Skills Recognition mean? What do I need to do to get my skills recognised?
- How can I change my program within CIT?
- What do I do if I am unhappy with my results?
- Can I study part time as an International student?
- What do I need to do if I want to withdraw from CIT?
- I am not coping with my study and living in Australia. Who can help me?
- I want to invite my family members to visit me in Australia. Who can help me?
- How do I get a Tax File Number?
- I want to apply for permanent residency after completing my program at CIT. What do I do?
- I am currently enrolled in an English program and want to apply for a mainstream program. What do I do?
- I have a packaged offer for an English program and main program but I didn’t meet the entry requirement for my main program. What do I do?
- Who do I contact if I have issues related to payment of my CIT fees?
- What can International Student Advisors help me with and how do I make an appointment with them?
- I am unable to attend the graduation ceremony. What do I do?
- Where can I get my official academic transcript?
- Student visas have work limitations of 40 hours per fortnight. Is this different to Industry work placement?
- Where can I get a letter stating that I can work full time during the holiday period?
- How do I get a copy of my Electronic Confirmation of Enrolment (eCOE)?
- I have an emergency situation in my country and need to return home. What do I do?
- I want to transfer to another provider. What do I need to do?
- I need to extend my program. What do I need to do?
- What will happen if I do not enrol within 14 days of commencement of each semester?
- I have changed my mind with my mainstream program, and now don't need the same English level. Can I just stop studying English?
- What is an intervention? How do I know if I need to go on an intervention? What should I do?
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Accommodation
- When should I start applying for accommodation?
- When do I need to get my accommodation application in by?
- How much does it cost to submit your accommodation application?
- Who qualifies to stay in CIT student accommodation?
- What do I need to bring with me when I travel to Australia for my accommodation?
- What alternative student accommodation is available if I do not get accepted into CIT student accommodation?
- What does the Accommodation Officer do?
- Do I have to use the airport pick-up service?
- Can I stay longer in student accommodation?
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Living in Accommodation
- How do I contact the Accommodation Officer?
- What does a Residential Assistant (RA) do?
- How do I become an RA?
- How do I contact my Residential Assistant (RA)?
- Who do I call in an emergency?
- How do I report maintenance issues in student accommodation?
- Can I invite visitors to student residence?
- Who do I call if there are conflicts in the accommodation residence?
- When do I call the accommodation emergency mobile phone?
- What do I do if I get locked out of my room after business hours?
- Student Visas