Overseas Health Cover

The Australian Government requires that international students have health cover for the entire duration of their visa. Overseas Health Cover or OSHC helps to pay for your medical care while you're in Australia.

To remain compliant with your visa conditions, your health cover must start before you arrive in Australia. Should you need to arrive in Australia early, you must contact your OSHC provider to request a change of date to your coverage. You may be required to pay additional costs.

CIT's OSHC provider is Allianz. You are not obliged to take up your health cover through Allianz, you can choose to arrange your own OSHC through your preferred OSHC provider.

Visit the Allianz website for more information www.allianzassistancehealth.com.au/en/student-visa-oshc

Please let the CIT International know if you wish to use an alternative provider that you have arranged yourself.

Frequent Asked Questions about OSHC

How do I get my membership card?

If you have organised your OSHC with another provider, you will need to speak to them about getting your membership card, what is included in your cover, and how to make a claim

If your health cover is with Allianz, you can access your e-membership card through their app: https://allianzassistancehealth.com.au/en/helpcentre/oshc/oshc-app/

To use the app, you will need to have to registered your online account. Your policy number will be your student ID number, with the "CIT" at the end. This policy number can also be found on your CoEs. You will also need to provide your family name and birth date information.

You can also order a physical card online by visiting their website and logging into your student membership. Your membership card will be delivered to your residential address in approximately five (5) business days. You can update your Australian contact details at any time on this website.

If you are unable to obtain a membership card online, contact CIT International or an Allianz OSHC representative on campus for help.

What does OSHC cover?

OSHC is health insurance that provides cover for the costs of:

  • Out of hospital medical treatment
  • In hospital medical treatment
  • Pharmaceuticals
  • Emergency ambulance assistance

How do I make a claim to Allianz?

You can claim in person, at a branch, or online. For more information about your OSHC policy, extras cover, finding a doctor, and making a claim, visit the Allianz Global Assistance website or phone them on 13 OSHC (13 6742).

Why do I need to show that I have OSHC for the duration of my Student visa?

The Australian government is concerned about the safety of international students in Australia and health care is one aspect of that safety.

If you or a family member need medical treatment and you do not have OSHC you must pay for all your medical bills without assistance. The potential cost of medical treatment in Australia may be high.

Is there an OSHC representative on campus?

A representative from OSHC Allianz, CIT’s preferred OSHC provider, is available to see international students to answer any questions they may have. Please see below for locations and times:

CIT Reid Campus

  • Where: Counter 9, Student Services, Block A, Constitution Avenue, Reid, ACT 2612
  • When: Every Tuesday
  • Times: 10:00am to 4:00pm

CIT Bruce Campus

  • Where: Student Services, Ground floor Building H, 35 Vowels Crescent, Bruce, ACT 2617
  • When: Every Monday
  • Times: 10:00am to 4:00pm