Information Technology

Certificate III

This qualification provides you with the skills and knowledge to be competent in a wide range of Information and Communications Technology (ICT) roles.

Working at this level you will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications, digital media technologies, animation, basic cloud computing, basic cyber awareness.

You will apply a broad set of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

On completion, you will have the skills and knowledge to apply and support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, website creation, digital media technologies, coding skills and programming frameworks, virtual computing, and basic cyber security skills.

To achieve the Certificate III in Information Technology you need to complete the 6 CORE units and 6 ELECTIVE units.

Certificate IV

This qualification provides you with the skills and knowledge to be competent in a wide range of general Information and Communication Technologies (ICT) and to support small to medium enterprises (SMEs). The course will equip you with the skills and knowledge to problem solve, basic networking and infrastructure design, database and web development using various programs and implement cyber security risk management strategies.

To achieve the Certificate IV in Information Technology you need to complete the 7 CORE units and 13 ELECTIVE units.

There will be one elective option offered under this generic qualification:

  • Network Administration

Diploma

This qualification provides you with the skills and knowledge to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

To achieve the Diploma of Information Technology you need to complete the 6 CORE units and 14 ELECTIVE units.

There will be one elective option offered under this generic qualification:

  • Network Administration
  • Course Details
    Course/s

    Certificate III in Information Technology | ICT30120
    CRICOS: 108479H

    Certificate IV in Information Technology | ICT40120
    CRICOS: 108481C

    Diploma of Information Technology | ICT50220
    CRICOS: 108480D

  • Course Duration
    Duration

    TOTAL CIT PACKAGE: 2.5 years
    Certificate III: 6 months Certificate IV: 1 year Diploma: 1 year

    Certificate III is delivered at CIT Tuggeranong 
    Certificate IV and Diploma is delivered at CIT Reid

  • Course Intake
    Intake

    2025 Semester 1 (February) and Semester 2 (July)

    2026 Semester 1 (February) and Semester 2 (July)

  • Course Campus
    Campus

    CIT Reid
    From Semester 2 2025, the location of courses delivered at CIT Reid will transition to the new CIT Woden campus. CIT will provide support for students who will be making the move to Woden. Learn more; CIT Tuggeranong

  • Course Fees
    Fees*

    Tuition Fees:

    2025 Semester 1:

    • Certificate III $7,410 per semester (Total qualification tuition fee $7,410)
    • Certificate IV $7,410 per semester (Total qualification tuition fee $14,820)
    • Diploma $7,410 per semester (Total qualification tuition fee $14,820)

    2025 Semester 2: TBA

    2026 Semester 1: TBA

    Extra Fees:

    Certificate III: Material fees: $135 approx. Textbooks: $220 approx. Stationary: $20-$50

    Certificate IV: Material fees: $60 approx. Textbooks: $200 approx. Stationary: $50 approx. $120 1TB removal hard drive

    Diploma: Material fees: $60 approx. Textbooks: $150 approx. Stationary: $50 approx.

    Other: 1 TB removal hard drive $120 approx.

    Program specific requirements: Laptop, Access to Wi-Fi, Thumb drive, Microphone, Headphones, and Microsoft windows operating system

  • *Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small tuition and material fee increases may occur annually in line with CIT's fee pricing review. Fees are subject to change.

  • Entry Requirements

    Academic requirements:

    • Year 12 Certificate (or equivalent) or Adult Entry
    • Knowledge of MS applications and windows environments is recommended for commencement in Certificate III of this pathway.

    Students over the age of 20 may be eligible for adult entry. Please refer to Entry Requirements for more information.

    English requirements:

    Students must meet one of the following English requirements:

    • IELTS 6.0 (no band score less than 5.0)
    • PTE Academic - 50 (minimum of 36 in each band)
    • Cambridge English test (C1 Advanced and B2 First) - 169

    Non-student visa applicants who hold a temporary visa for the full duration of the offered program will be required to meet Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and, depending on your course of study, numeracy skills to successfully complete this course.

  • Course Subjects - Certificate III

    Certificate III in Information Technology

    CRICOS: 108479H | National ID: ICT30120

    Complete 12 subjects - 6 core units plus 6 elective units

    Core - complete all 6

    • BSBCRT301 Develop and extend critical and creative thinking skills
    • BSBXCS303 Securely manage personally identifiable information and workplace information
    • BSBXTW301 Work in a team
    • ICTICT313 Identify IP, ethics and privacy policies in ICT environments
    • ICTPRG302 Apply introductory programming techniques
    • ICTSAS305 Provide ICT advice to clients

    Electives - Complete 6

    • ICTNWK309 Configure and administer network operating systems
    • ICTSAS312 Provide basic system administration
    • ICTICT314 Connect internal hardware components
    • ICTWEB431 Create and style simple markup language documents
    • ICTNWK311 Install and test network protocols
    • ICTSAS310 Install, configure and secure a small office or home office network
    • ICTICT310 Identify and use industry specific technologies
    • ICTICT445 Connect and configure devices and hardware components
  • Course Subjects - Certificate IV

    Certificate IV in Information Technology

    CRICOS: 108481C | National ID: ICT40120

    Complete 20 subjects (7 Core and 13 Electives)

    Core - complete 7 subjects

    Core - complete all 6

    • ICTICT443 Work collaboratively in the ICT industry
    • ICTPRG302 Apply introductory programming techniques
    • ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
    • BSBCRT404 Apply advanced critical thinking to work processes
    • BSBXCS404 Contribute to cyber security risk management
    • ICTICT426 Identify and evaluate emerging technologies and practices
    • ICTSAS432 Identify and resolve client ICT problems

    Electives: Complete 13

    • ICTWEB441 Produce basic client-side script
    • ICTTEN417 Install, configure and test a router
    • ICTNWK429 Install hardware to networks
    • ICTTEN419 Implement and troubleshoot enterprise routers and switches
    • ICTWEB431 Create and style simple markup language documents
    • ICTNWK422 Install and manage servers
    • ICTNWK427 Configure desktop environments
    • ICTICT435 Create technical documentation
    • ICTNWK420 Install and configure virtual machines
    • ICTCLD301 Evaluate characteristics of cloud computing solutions and services
    • ICTCLD401 Configure cloud services
    • ICTWEB444 Create responsive website layouts
    • ICTWEB451 Apply structured query language in relational databases
    • ICTDBS416 Create basic relational databases
    • ICTPRG437 Build a user interface
    • ICTPRG434 Automate processes
    • ICTPRG430 Apply introductory object- oriented language skills
    • ICTPRG431 Apply query language in relational databases
    • ICTPRG440 Apply introductory programming skills in different languages
    • ICTPRG441 Apply skills in object-oriented design
    • ICTNWK428 Create scripts for networking
    • ICTICT429 Determine and confirm client business requirements
    • ICTNWK421 Install, configure and test network security
    • ICTNWK423 Manage network and data integrity
    • ICTNWK424 Install and operate small enterprise branch networks
    • ICTTEN434 Install, configure and test internet protocol networks
    • ICTSAD402 Develop and present ICT feasibility reports
    • ICTNWK431 Create network documentation
    • ICTPMG411 Support small scale ICT projects
    • ICTSAD501 Model data objects
    • ICTSAD502 Model data processes

    Electives: May complete maximum 4

    • BSBTEC402 Design and produce complex spreadsheets
    • BSBXBD406 Present big data insights
    • ICTWEB517 Create web-based programs
    • ICTDBS507 Integrate databases with websites
    • ICTDAT501 Gather, analyse and verify data from different source inputs
  • Course Subjects - Diploma

    Diploma of Information Technology

    CRICOS: 108480D | National ID: ICT50220

    Complete 20 subjects (6 Core and 14 Electives)

    Core - complete 6

    • BSBCRT512  Originate and develop concepts
    • BSBXCS402  Promote workplace cyber security awareness and best practices
    • ICTICT532  Apply IP, ethics and privacy in ICT environments
    • ICTICT517  Match ICT needs with the strategic direction of the organisation
    • BSBXTW401  Lead and facilitate a team
    • ICTSAS527  Manage client problems

    Electives: Complete minimum of 10

    • ICTNWK537 Implement secure encryption technologies
    • ICTPRG532 Apply advanced object-oriented language skills
    • ICTPMG505 Manage ICT projects
    • ICTSAS525 Develop and conduct client acceptance tests
    • ICTNWK539 Design and implement integrated server solutions
    • ICTNWK538 Install and maintain valid authentication processes
    • ICTNWK540 Design, build and test network servers
    • ICTNWK542 Install, operate and troubleshoot medium enterprise routers
    • ICTNWK562 Configure internet gateways
    • ICTNWK557 Configure and manage advanced virtual computing environments
    • ICTNWK559 Install an enterprise virtual computing environment
    • ICTNWK554 Manage enterprise virtual computing environments
    • ICTNWK546 Manage network security
    • ICTNWK529 Install and manage complex ICT networks
    • ICTSAD501 Model data objects
    • ICTSAD502 Model data processes
    • ICTDBS507 Integrate databases with websites
    • ICTWEB520 Develop complex cascading style sheets
    • ICTWEB513 Build dynamic websites
    • ICTWEB517 Create web-based programs
    • ICTSAS502 Establish and maintain client user liaison
    • ICTPRG530 Manage projects using software management tools
    • ICTICT525 Identify and manage the implementation of industry specific technologies
    • ICTPRG533 Debug and monitor applications
    • ICTSAD508 Develop technical requirements for business solutions

    Electives: May complete maximum of 3

    • ICTNWK420 Install and configure virtual machines
    • ICTCLD401 Configure cloud services
    • ICTTEN622 Produce ICT network architecture designs
  • Likely Job Outcome

    Depending on which electives you choose, here are some possible destination job titles relevant to each qualification.

    Diploma: Information Systems Office Manager; Office Systems Administrator; IT Office Manager; IT Systems Administrator; Systems Manager; Network Administrator; IT Administrator; IT Operations Administrator; Network Services Administrator; Network Support Coordinator; Network Operations Analyst; Network Security Coordinator; Network E-Business Coordinator; Analyst Programmer Support; Assistant Programming Developer; Assistant Software Applications Programmer; Assistant Software Developer; Database Support Programmer; or Web Support Programmer.

    Certificate IV: ICT Technician/Customer Support; Information Systems: Operator/ Administrator; User Support Technician; Network Operations Technician; Entry level web developer; Entry level database developer; Assistant software, systems or web tester; Cyber Security paraprofessional supporting the operation of large, small and medium enterprise computing environments; Computer Helpdesk Technician; Cyber Security Intrusion Tester; Cyber Security Support Officer; Security Penetration Tester; Information Systems Security Support Officer; Systems Tester; PC Support; Network Security Support Officer; Network Security Trainee; or Website Security Support Officer.

    Certificate III: Help desk assistant/officer; ICT operations support; ICT user support; PC support; Technical support; Network support; Network operations support; Network operations technician; Network technician; Network support technician; Computer Helpdesk Technician; or Network Security Trainee.

  • Teaching Methods and Assessment

    Modes of study include attending face-to-face classes covering theory and practical work, online digital learning, and participation in group capstone projects in a simulated workplace environment, plus personal study.

    Learners may experience all of the following assessment methods in this program:

    • Direct Observation - in a simulated off-the-job situation that reflects the workplace
    • Product Based Methods - structured assessment activities such as reports, displays, work samples and presentations.
    • Questioning - assessing knowledge evidence by written or oral questioning.
    • Supplementary evidence - samples of evidence from the workplace, including reports from workplace supervisor.

    All assessments aim to reflect tasks that may occur in a work environment. Some assessments are completed under teacher supervision so that students can directly demonstrate their skills and knowledge.

    Other assessments, such as projects and assignments are completed outside of class time so that students can develop research, team work and communication skills.

    All diploma students are required to participate in a group capstone project delivered in a simulated workplace environment.

  • Pathways to Further Study

    Because CIT offers nationally recognised qualifications accredited by the Australian Skills Quality Authority (ASQA), students can apply for Recognition of Prior Learning (RPL) to most universities within Australia and receive credit towards a degree, even where formal credit transfer arrangements are not in place; however, RPL is not a guaranteed.

    Formal credit arrangements are currently under negotiation.

    Certificate III in Information Technology 6 months
    PLUS
    Certificate IV in Information Technology1 year
    PLUS
    Diploma of Information Technology 1 year
    = 2.5 years of study