Information Technology

Certificate III

This qualification provides you with the skills and knowledge to be competent in a wide range of Information and Communications Technology (ICT) roles.

Working at this level you will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications, digital media technologies, animation, basic cloud computing, basic cyber awareness.

You will apply a broad set of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

On completion, you will have the skills and knowledge to apply and support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, website creation, digital media technologies, coding skills and programming frameworks, virtual computing, and basic cyber security skills.

To achieve the Certificate III in Information Technology you need to complete the 6 CORE units and 6 ELECTIVE units.

Certificate IV

This qualification provides you with the skills and knowledge to be competent in a wide range of general Information and Communication Technologies (ICT) and to support small to medium enterprises (SMEs). The course will equip you with broad skill base in problem solving, cyber security requirements, basic networking, ICT support, testing, database development, programming, and web development.

To achieve the Certificate IV in Information Technology you need to complete the 7 CORE units and 13 ELECTIVE units.

There will be two elective options offered under this generic qualification:

Network Administration
Programming and Web Applications
- The Programming and Web Applications elective option will not be available in 2024

Diploma

These qualifications provide you with the skills and knowledge to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

To achieve the Diploma of Information Technology you need to complete the 6 CORE units and 14 ELECTIVE units.

There will be two elective options offered under this generic qualification:

Network Administration
Programming and Web Applications
- The Programming and Web Applications elective option will not be available in 2024

Course/s

Certificate III in Information Technology | ICT30120
CRICOS: 108479H
Certificate IV in Information Technology | ICT40120
CRICOS: 108481C
Diploma of Information Technology | ICT50220
CRICOS: 108480D
A reduced duration will be introduced for this training package in 2024.
Duration

TOTAL CIT PACKAGE: 2.5 years
Certificate III: 6 months Certificate IV: 1 year Diploma: 1 year
Intake

2024 Semester 1 (February)
Semester 2 (July)
Campus

CIT Reid; CIT Tuggeranong
Fees*

Tuition Fees:

2024: $7,410 per semester

Extra Fees:

Certificate III: Material fees: $135 approx. Textbooks: $220 approx. Stationary: $20-$50
Certificate IV: Material fees: $60 approx. Textbooks: $200 approx. Stationary: $50 approx. $120 1TB removal hard drive
Diploma: Material fees: $60 approx. Textbooks: $150 approx. Stationary: $50 approx.
Other: 1 TB removal hard drive $120 approx.
Program specific requirements: Laptop, Access to Wi-Fi, Thumb drive, Microphone, Headphones, and MS windows environment
*Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small tuition and material fee increases may occur annually in line with CIT's fee pricing review. Fees are subject to change.

Entry Requirements
Academic requirements:
- Year 12 Certificate (or equivalent) or Adult Entry
- Knowledge of MS applications and windows environments is recommended for commencement in Certificate III of this pathway.
Students over the age of 20 may be eligible for adult entry. Please refer to Entry Requirements for more information.
English requirements:
Students must meet one of the following English requirements:
- IELTS 5.5 (no band score less than 5.0)
- PTE Academic - 42 (minimum of 36 in each band)
- Cambridge English test (C1 Advanced and B2 First) - 162
Course Subjects - Certificate III
Certificate III in Information Technology
CRICOS: 108479H | National ID: ICT30120
Complete 12 subjects - 6 core units plus 6 elective units

Core - complete all 6

BSBCRT301 Develop and extend critical and creative thinking skills

BSBXCS303 Securely manage personally identifiable information and workplace information

BSBXTW301 Work in a team

ICTICT313 Identify IP, ethics and privacy policies in ICT environments

ICTPRG302 Apply introductory programming techniques

ICTSAS305 Provide ICT advice to clients

Electives - Complete 6

ICTNWK309 Configure and administer network operating systems

ICTSAS312 Provide basic system administration

ICTICT314 Connect internal hardware components

ICTWEB431 Create and style simple markup language documents

ICTNWK311 Install and test network protocols

ICTSAS310 Install, configure and secure a small office or home office network

ICTICT310 Identify and use industry specific technologies

ICTICT445 Connect and configure devices and hardware components
Course Subjects - Certificate IV
Certificate IV in Information Technology
CRICOS: 108481C | National ID: ICT40120
Complete 20 subjects (7 Core and 13 Electives)

Core - complete 7 subjects

Core - complete all 6

ICTICT443 Work collaboratively in the ICT industry

ICTPRG302 Apply introductory programming techniques

ICTICT451 Comply with IP, ethics and privacy policies in ICT environments

BSBCRT404 Apply advanced critical thinking to work processes

BSBXCS404 Contribute to cyber security risk management

ICTICT426 Identify and evaluate emerging technologies and practices

ICTSAS432 Identify and resolve client ICT problems

Electives: Complete 13

ICTWEB441 Produce basic client-side script

ICTTEN417 Install, configure and test a router

ICTNWK429 Install hardware to networks

ICTTEN419 Implement and troubleshoot enterprise routers and switches

ICTWEB431 Create and style simple markup language documents

ICTNWK422 Install and manage servers

ICTNWK427 Configure desktop environments

ICTICT435 Create technical documentation

ICTNWK420 Install and configure virtual machines

ICTCLD301 Evaluate characteristics of cloud computing solutions and services

ICTCLD401 Configure cloud services

ICTWEB444 Create responsive website layouts

ICTWEB451 Apply structured query language in relational databases

ICTDBS416 Create basic relational databases

ICTPRG437 Build a user interface

ICTPRG434 Automate processes

ICTPRG430 Apply introductory object- oriented language skills

ICTPRG431 Apply query language in relational databases

ICTPRG440 Apply introductory programming skills in different languages

ICTPRG441 Apply skills in object-oriented design

ICTNWK428 Create scripts for networking

ICTICT429 Determine and confirm client business requirements

ICTNWK421 Install, configure and test network security

ICTNWK423 Manage network and data integrity

ICTNWK424 Install and operate small enterprise branch networks

ICTTEN434 Install, configure and test internet protocol networks

ICTSAD402 Develop and present ICT feasibility reports

ICTNWK431 Create network documentation

ICTPMG411 Support small scale ICT projects

ICTSAD501 Model data objects

ICTSAD502 Model data processes

Electives: May complete maximum 4

BSBTEC402 Design and produce complex spreadsheets

BSBXBD406 Present big data insights

ICTWEB517 Create web-based programs

ICTDBS507 Integrate databases with websites

ICTDAT501 Gather, analyse and verify data from different source inputs
Course Subjects - Diploma
Diploma of Information Technology
CRICOS: 108480D | National ID: ICT50220
Complete 20 subjects (6 Core and 14 Electives)

Core - complete 6

BSBCRT512  Originate and develop concepts

BSBXCS402  Promote workplace cyber security awareness and best practices

ICTICT532  Apply IP, ethics and privacy in ICT environments

ICTICT517  Match ICT needs with the strategic direction of the organisation

BSBXTW401  Lead and facilitate a team

ICTSAS527  Manage client problems

Electives: Complete minimum of 10

ICTNWK537 Implement secure encryption technologies

ICTPRG532 Apply advanced object-oriented language skills

ICTPMG505 Manage ICT projects

ICTSAS525 Develop and conduct client acceptance tests

ICTNWK539 Design and implement integrated server solutions

ICTNWK538 Install and maintain valid authentication processes

ICTNWK540 Design, build and test network servers

ICTNWK542 Install, operate and troubleshoot medium enterprise routers

ICTNWK562 Configure internet gateways

ICTNWK557 Configure and manage advanced virtual computing environments

ICTNWK559 Install an enterprise virtual computing environment

ICTNWK554 Manage enterprise virtual computing environments

ICTNWK546 Manage network security

ICTNWK529 Install and manage complex ICT networks

ICTSAD501 Model data objects

ICTSAD502 Model data processes

ICTDBS507 Integrate databases with websites

ICTWEB520 Develop complex cascading style sheets

ICTWEB513 Build dynamic websites

ICTWEB517 Create web-based programs

ICTSAS502 Establish and maintain client user liaison

ICTPRG530 Manage projects using software management tools

ICTICT525 Identify and manage the implementation of industry specific technologies

ICTPRG533 Debug and monitor applications

ICTSAD508 Develop technical requirements for business solutions

Electives: May complete maximum of 3

ICTNWK420 Install and configure virtual machines

ICTCLD401 Configure cloud services

ICTTEN622 Produce ICT network architecture designs
Likely Job Outcome

Depending on which electives you choose, here are some possible job titles relevant to each qualification.
Diploma: Information Systems Office Manager; Office Systems Administrator; IT Office Manager; IT Systems Administrator; Systems Manager; Network Administrator; IT Administrator; IT Operations Administrator; Network Services Administrator; Network Support Coordinator; Network Operations Analyst; Network Security Coordinator; Network E-Business Coordinator; Analyst Programmer Support; Assistant Programming Developer; Assistant Software Applications Programmer; Assistant Software Developer; Database Support Programmer; or Web Support Programmer.
Certificate IV: ICT Technician/Customer Support; Information Systems: Operator/ Administrator; User Support Technician; Network Operations Technician; Entry level web developer; Entry level database developer; Assistant software, systems or web tester; Cyber Security paraprofessional supporting the operation of large, small and medium enterprise computing environments; Computer Helpdesk Technician; Cyber Security Intrusion Tester; Cyber Security Support Officer; Security Penetration Tester; Information Systems Security Support Officer; Systems Tester; PC Support; Network Security Support Officer; Network Security Trainee; or Website Security Support Officer.
Certificate III: Help desk assistant/officer; ICT operations support; ICT user support; PC support; Technical support; Network support; Network operations support; Network operations technician; Network technician; Network support technician; Computer Helpdesk Technician; or Network Security Trainee.
Teaching Methods and Assessment
Modes of study include attending face-to-face classes covering theory and hands-on labwork, online digital learning, and participation in group capstone projects in a simulated workplace environment, plus personal study.
Learners may experience all of the following assessment methods in this program:
- Direct Observation - in a simulated off-the-job situation that reflects the workplace
- Product Based Methods - structured assessment activities such as reports, displays, work samples and presentations.
- Questioning - assessing knowledge evidence by written or oral questioning.
- Supplementary evidence - samples of evidence from the workplace, including reports from workplace supervisor.
All assessments aim to reflect tasks that may occur in a work environment. Some assessments are completed under teacher supervision so that students can directly demonstrate their skills and knowledge.
Other assessments, such as projects and assignments are completed outside of class time so that students can develop research, team work and communication skills.
All diploma students are required to participate in a group capstone project delivered in a simulated workplace environment.
Pathways to Further Study

Because CIT offers nationally recognised qualifications accredited by the Australian Skills Quality Authority (ASQA), students can apply for Recognition of Prior Learning (RPL) to most universities within Australia and receive credit towards a degree, even where formal credit transfer arrangements are not in place; however, this is not a guarantee.
Formal credit arrangements are currently under negotiation.

Certificate III in Information Technology 6 months
PLUS
Certificate IV in Information Technology1 year
PLUS
Diploma of Information Technology 1 year
= 2.5 years of study