This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. 

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, hotels, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses. 

This qualification will include an unpaid industry work placement to further your skills and knowledge in the industry and support your learning and assessment.

  • Course Details

    Diploma of Travel and Tourism Management | SIT50122
    CRICOS: 113905H

  • Course Duration

    Diploma: 1 year

  • Course Intake

    2025 Semester 1 (February)

  • Course Campus

    CIT Reid
    From Semester 2 2025, the location of this course will transition from CIT Reid to the new CIT Woden campus. CIT will provide support for students who will be making the move to Woden. Learn more

  • Course Fees

    Tuition Fees:

    2024: $7410 per semester (Total qualification tuition fee $14,820)

    Extra Fees:


    Stationary $50.00

    Excursions approximately $100.00

  • *Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small tuition and material fee increases may occur annually in line with CIT's fee pricing review. Fees are subject to change.

  • Entry Requirements

    Academic requirements:

    • ACT Year 12 Certificate or equivalent

    Students over the age of 20 may be eligible for adult entry. Please refer to Entry Requirements for more information.

    English requirements:

    • IELTS 5.5 (no band score less than 5.0)
    • PTE Academic - 42 (minimum of 42 in each band)
    • Cambridge English test (C1 Advanced and B2 First) - 162
  • Course Subjects - Diploma

    Diploma of Travel and Tourism Management | SIT50122– 23 subjects

    Core: Complete all 13

    • BSBTWK501 Lead diversity and inclusion
    • SIRXOSM007 Manage risk to organisational reputation in an online setting
    • SITTIND003 Source and use information on the tourism and travel industry
    • SITXCCS015 Enhance customer service experiences
    • SITXCCS016 Develop and manage quality customer service practices
    • SITXCOM010 Manage conflict
    • SITXFIN008 Interpret financial information
    • SITXFIN009 Manage finances within a budget
    • SITXFIN010 Prepare and monitor budgets
    • SITXHRM009 Lead and manage people
    • SITXMGT004 Monitor work operations
    • SITXMGT005 Establish and conduct business relationships
    • SITXWHS007 Implement and monitor work health and safety practices

    Electives: Complete minimum 10

    • SITTTVL001 Access and interpret product information
    • SITTTVL004 Sell tourism products or services
    • SITXCCS019 Prepare quotations
    • SITTGDE017 Prepare and present tour commentaries or activities
    • SITXCCS010 Provide visitor information
    • SITTPPD012 Package tourism products
    • SITTTVL011 Provide specialist advice on cruises
    • SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
    • SITXCCS014 Provide service to customers
    • SITXCOM007 Show social and cultural sensitivity
  • Likely Job Outcome

    This qualification provides a pathway to work in any sector of the travel and tourism industry as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, hotels, airports, and other tourism businesses. 

    Possible job opportunities could include: 

    - Tour Guide 
    - Inbound groups 
    - Inbound sales 
    - Tour operations 
    - Travel operations 
    - Tourism product development 
    - Reservations 
    - Concierge 
    - Retail travel agency 
    - Sales manager 
    - Corporate travel agency 
    - Sales

  • Teaching Methods and Assessment

    Students will learn through a blend of face to face and online learning using digital and teacher resources, textbooks, and online learning and student engagement through eLearn.

    Students will be assessed through direct observation, portfolios, product based methods (reports, presentations) and evidence from the workplace.

  • Pathways to Further Study

    Because CIT offers nationally recognised qualifications accredited by the Australian Skills Quality Authority (ASQA), students can apply for Recognition of Prior Learning (RPL) to most universities within Australia and receive credit towards a degree, even where formal credit transfer arrangements are not in place; however, this is not a guarantee.

    We advise you speak directly with your chosen university in relation to credit transfer, entry requirements and their application process