The travel industry, though it has taken a hit, is set to boom and can offer you an exciting and diverse career path. If you dream of managing your own team or tourism business, this course will give you a sound knowledge of industry operations and a broad range of managerial skills.

Learn in CIT’s live travel agency using industry-standard computerised reservation systems, and get hands-on experience in an agency, airline or wholesale travel work environment. This course helps you to develop a competitive edge within the industry, judging global tourism trends and managing the business of a travel agency.

  • Course Details

    Certificate III in Tourism | SIT30116
    CRICOS: 107060K

    Diploma of Travel and Tourism Management | SIT50116
    CRICOS: 094472A

  • Course Duration

    Certificate III: 6 months Diploma: 6 months

  • Course Intake

    2022 Semester 1 (February) and Semester 2 (July)

    2023 Semester 1 (February) and Semester 2 (July)

  • Course Campus

    CIT Reid

  • Course Fees

    Tuition Fees:

    2022-2023: Semester 1 - $6,850 Semester 2 - $6,850

    Extra Fees:

    Certificate III: Uniform: $60, Material fees: $50

    Diploma: Material fees: Approximately $100

  • *Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small fee increases may happen annually in line with CIT's fee pricing review. 2021 and 2022 fees subject to change.

  • Entry Requirements

    Academic requirements:

    • Year 10 Certificate or equivalent

    Students over the age of 20 may be eligible for adult entry. Please refer to Entry Requirements for more information.

    English requirements:

  • Course Subjects - Certificate III

    Certificate III in Tourism | SIT30116 – 15 subjects

    Core: Complete all 4 subjects

    • SITTIND001 Source and use information on the tourism and travel industry
    • SITXCOM002 Show social and cultural sensitivity
    • SITXCCS006 Provide service to customers
    • SITXWHS001 Participate in safe work practices

    Electives: Complete all 11 subjects

    • SITTGDE005 Prepare and present tour commentaries or activities
    • BSBWOR204 Use business technology
    • SITXEBS001 Use social media in business
    • SITTTSL002 Access and interpret product information
    • SITTTSL005 Sell tourism products and services
    • SITTTSL006 Prepare quotations
    • SITTTSL008 Book supplier products and services
    • SITTTSL009 Process travel-related documentation
    • SITTTSL003 Provide advice on international destinations
    • SITTTSL004 Provide advice on Australian destinations
    • SITXCCS002 Provide visitor information
  • Course Subjects - Diploma

    Diploma of Travel and Tourism Management | SIT50116 — 16 subjects

    Core: Complete all 11 subjects

    • BSBDIV501 Manage diversity in the workplace
    • SITXCCS007 Enhance customer service experience
    • SITXCCS008 Develop and manage quality customer service practices
    • SITXCOM005 Manage conflict
    • SITXFIN002 Interpret financial information
    • SITXFIN003 Manage finances within a budget
    • SITXFIN004 Prepare and monitor budgets
    • SITXHRM003 Lead and manage people
    • SITXMGT001 Monitor work operations
    • SITXMGT002 Establish and conduct business relationships
    • SITXWHS003 Implement and monitor work health and safety practices

    Electives: Complete all 5 subjects

    • SITTPPD001 Package tourism products
    • SITXGLC001 Research and comply with regulatory requirements
    • SITTPPD003 Coordinate and operate sustainable tourism activities
    • SITTPPD007 Research and analyse tourism data
    • SITXEBS002 Develop, implement and monitor the use of social media in a business
  • Likely Job Outcome

    Certificate III: This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

    Diploma: Manager, inbound groups, inbound sales, tour operations, travel operations, tourism product development, reservations, retail travel agency, sales manager, corporate travel agency, sales

  • Teaching Methods and Assessment

    Students will learn through a blend of face to face and online learning using digital and teacher resources, textbooks, and online learning and student engagement through eLearn.

    Students will be assessed through direct observation, portfolios, product based methods (reports, presentations) and evidence from the workplace.

  • Pathways to Further Study

    CIT’s credit transfer arrangements can reduce the time and fees required to complete a bachelor degree at university. If you successfully complete your CIT qualification and gain entry into the university below, you will receive the following:

    University of Canberra (UC)

    • Diploma of Travel and Tourism Management (SIT50116)  =  24 credit points (1 year) towards UC's Bachelor of Event and Tourism Management (MGB401.1)

    We advise you speak directly with your chosen university in relation to credit transfer, entry requirements and their application process.

    Certificate III in Tourism(6 months)
    Diploma of Travel and Tourism Management (6 months)
    = 1 year of study
    Optional degree pathway available