The travel industry is growing fast and can offer you an exciting and diverse career path. If you dream of managing your own team or tourism business, this course will give you a sound knowledge of industry operations and a broad range of managerial skills.

Learn in CIT’s live travel agency using industry-standard computerised reservation systems, and get hands-on experience in an agency, airline or wholesale travel work environment. This course helps you to develop a competitive edge within the industry, judging global tourism trends and managing the business of a travel agency.

  • Course Details

    Certificate III in Travel | SIT30216
    CRICOS: 090938D

    Diploma of Travel and Tourism Management | SIT50116
    CRICOS: 094472A

    Advanced Diploma of Business | BSB60215
    CRICOS: 087457C

  • Course Duration

    TOTAL CIT PACKAGE: 1.5 years
    Certificate III: 6 months Diploma: 6 months Advanced Diploma: 6 months

  • Course Intake

    2021 Semester 1 (February) and Semester 2 (July)

    2022 Semester 1 (February) and Semester 2 (July)

  • Course Campus

    CIT Reid

  • Course Fees

    Tuition Fees:

    2020-2021: Semester 1 - $6,850 Semester 2 - $6,850

    Extra Fees:

    Certificate III: Uniform: $60, Material fees: $275, Field exercise (optional): $125

  • *Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small fee increases may happen annually in line with CIT's fee pricing review. 2020 and 2021 fees subject to change.

  • Entry Requirements

    Academic requirements:

    • Year 10 Certificate or equivalent

    Students over the age of 20 may be eligible for adult entry. Please refer to Entry Requirements for more information.

    English requirements:

  • Course Subjects - Certificate III

    Certificate III in Travel | SIT30216 – 16 subjects

    Core: Complete all 13 subjects

    • SITTIND001 Source and use information on the tourism and travel industry
    • SITTTSL002 Access and interpret product information
    • SITTTSL003 Provide advice on international destinations
    • SITTTSL004 Provide advice on Australian destinations
    • SITTTSL005 Sell tourism products and services
    • SITTTSL006 Prepare quotations
    • SITTTSL008 Book supplier products and services
    • SITTTSL009 Process travel-related documentation
    • SITTTSL010 Use a computerised reservations or operations system
    • SITTTSL012 Construct normal international airfares
    • SITXCCS006 Provide service to customers
    • SITXCOM002 Show social and cultural sensitivity
    • SITXWHS101 Participate in safe work practices
    • SITTTSL013 Construct promotional international airfares

    Electives: Complete all 3 subjects

    • SITXEBS001 Use social media in business
    • SITXHRM001 Coach others in job skills
    • SITTTSL016 Provide specialist advice on cruises
  • Course Subjects - Diploma

    Diploma of Travel and Tourism Management | SIT50116 — 16 subjects

    Core: Complete all 11 subjects

    • BSBDIV501 Manage diversity in the workplace
    • SITXCCS007 Enhance customer service experience
    • SITXCCS008 Develop and manage quality customer service practices
    • SITXCOM005 Manage conflict
    • SITXFIN002 Interpret financial information
    • SITXFIN003 Manage finances within a budget
    • SITXFIN004 Prepare and monitor budgets
    • SITXHRM003 Lead and manage people
    • SITXMGT001 Monitor work operations
    • SITXMGT002 Establish and conduct business relationships
    • SITXWHS003 Implement and monitor work health and safety practices

    Electives: Complete all 5 subjects

    • SITTPPD001 Package tourism products
    • SITXGLC001 Research and comply with regulatory requirements
    • SITTPPD003 Coordinate and operate sustainable tourism activities
    • SITTPPD007 Research and analyse tourism data
    • SITXEBS002 Develop, implement and monitor the use of social media in a business
  • Course Subjects - Advanced Diploma

    Advanced Diploma of Business | BSB60215 – 8 subjects

    Core: complete all 6 subjects

    • BSBHRM602 Manage human resource strategic planning
    • BSBINN601 Lead and manage organisational change
    • BSBMGT615 Contribute to organisation development
    • BSBMKG609 Develop a marketing plan
    • BSBFIM601 Manage finances
    • BSBSUS501 Develop workplace policy and procedures for sustainability

    Electives: complete 2 subjects

    • BSBMGT605 Provide leadership across the organisation
    • BSBDIV601 Develop and implement diversity policy
    • BSBMGT624 Develop and implement corporate social responsibility
    • BSBMGT617 Develop and implement a business plan
  • Likely Job Outcome

    Certificate III: Domestic travel consultant, tour desk consultant, international travel consultant, leisure consultant, corporate leisure consultant, corporate consultant, international corporate consultant, online consultant, mobile travel consultant, cruise consultant.

    Diploma: Manager, inbound groups, inbound sales, tour operations, travel operations, tourism product development, reservations, retail travel agency, sales manager, corporate travel agency, sales.

    Advanced Diploma: Senior executive, senior administrator.

  • Teaching Methods and Assessment

    Students will learn through a blend of face to face and online learning using digital and teacher resources, textbooks, and online learning and student engagement through eLearn.

    Students will be assessed through direct observation, portfolios, product based methods (reports, presentations) and evidence from the workplace.

  • Pathways to Further Study

    CIT’s credit transfer arrangements can reduce the time and fees required to complete a bachelor degree at university. If you successfully complete your CIT qualification and gain entry into the university below, you will receive the following:

    University of Canberra (UC)

    • Diploma of Travel and Tourism Management (SIT50116)  =  24 credit points (1 year) towards UC's Bachelor of Event and Tourism Management (MGB401.1)

    We advise you speak directly with your chosen university in relation to credit transfer, entry requirements and their application process.

    Certificate III in Travel (6 months)
    Diploma of Travel and Tourism Management (6 months)
    Advanced Diploma of Business (6 months)
    = 1.5 years of study
    Optional degree pathway available