Leadership and Management

Are you ready to take command? The Certificate III program in Leadership and Management will lay the groundwork for your future success, equipping you with the necessary computing and office skills needed to succeed in entry-level administrative and office positions.

The next step is Certificate IV, where you will gain the skills and knowledge you need as emerging leaders and managers to excel in a range of enterprise and industry contexts. This will include implementing and managing workplace plans, risk assessments and employee relations.

A Diploma qualification will build on your knowledge, teaching you to implement operational plans, manage risk and identify and evaluate marketing opportunities. The Advanced Diploma will consolidate and enhance your skills and knowledge, applying specialised skills with leadership and management experience across a range of contexts to draw out your maximum potential.

  • Course Details
    Course/s

    Certificate III in Business
    CRICOS: 086804G National ID: BSB30115


    Certificate IV in Leadership and Management
    CRICOS: 088152A National ID: BSB42015


    Diploma of Leadership and Management
    CRICOS: 088151B National ID: BSB51915


    Advanced Diploma of Leadership and Management
    CRICOS: 088150C National ID: BSB61015

  • Course Duration
    Duration

    TOTAL CIT PACKAGE: 2 years
    Certificate III: 6 months Certificate IV: 6 months Diploma: 6 months Advanced Diploma: 6 months

  • Course Intake
    Intake

    Semester 1 (February) and Semester 2 (July) 2018

    Semester 1 (February) and Semester 2 (July) 2019

  • Course Campus
    Campus

    CIT Reid

  • Course Fees
    Fees*

    Tuition Fees:

    2018*: Semester 1 - $6,450 Semester 2 - $6,450
    2019*: Semester 1 - $6,650 Semester 2 - $6,650

    Extra Fees:

    Certificate III:
    Textbooks:$200

    Certificate IV:
    Textbooks:$300

    Diploma:
    Textbooks:$300

    Advanced Diploma:
    Textbooks:$300

  • *Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small fee increases happen annually in line with CIT's fee pricing review. 2018 and 2019 fees subject to change.

  • Entry Requirements

    ACT Senior Secondary Certificate or equivalent | Students must also meet one of the following English requirements: IELTS 5.5 (no band score less than 5.0) | TOEFL iBT – 46 | PTE Academic – 42 (minimum of 36 in each band) | Cambridge English test (C1 Advanced and B2 First) - 162.

    Direct entry into the Certificate IV in Leadership and Management may be granted once the student's application and previous qualifications have been assessed.

  • Course Subjects - Certificate III

    Certificate III in Business
    CRICOS: 086804G | National ID: BSB30115
    Complete 12 subjects (1 Core and 11 Electives)
    Subjects listed below from earlier courses automatically count towards this course


    Core - complete 1

    National ID
    Subject Name
    • BSBWHS302
      Apply knowledge of WHS legislation in the workplace
      CIT Code: OHSS443
      Description: This unit describes the, skills and knowledge required to understand and comply with work health and safety (WHS) Acts, regulations and codes of practice in the workplace. This unit applies to individuals who contribute to actions to achieve compliance with WHS legislation as part of their WHS responsibilities, which are in addition to their main duties.
      Prerequisites: Nil


    Electives - complete 11 - not all electives will be offered every semester
    Electives - Other L2/L4 - may complete 1

    • BSBITU203
      Communicate electronically
      CIT Code: COMP358
      Description: This unit describes the skills and knowledge required to send, receive and manage electronic mail (email), as well as collaborate online using chat rooms, intranets and instant messaging. It applies to individuals who use business technology to perform a range of routine tasks to communicate with co-workers, customers or others. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.
      Prerequisites: Nil


    Electives - Other at Level - complete 4

    • BSBADM307
      Organise schedules
      CIT Code: COMP219
      Description: This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. It applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.
      Prerequisites: Nil
    • BSBFIA304
      Maintain a general ledger
      CIT Code: ACCT231
      Description: This unit describes the skills and knowledge required to maintain a computerised or manual general ledger system within an organisation, including processing journal entries and preparing a trial balance. It applies to individuals employed in a range of work environments with responsibility for simple accounting functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff with delegated responsibilities relating to general ledger maintenance.
      Prerequisites: Nil
    • BSBFIA303
      Process accounts payable and receivable
      CIT Code: ACCT232
      Description: This unit describes skills and knowledge required to maintain accounts payable and accounts receivable records, including processing payments to creditors and handling overdue accounts receivable. It applies to individuals employed in a range of work environments supporting the accounting functions and aspects of an enterprise. They may provide administrative support within an enterprise, or may be members of staff who have been delegated accounting responsibilities.
      Prerequisites: Nil
    • BSBFIA302
      Process payroll
      CIT Code: ACCT228
      Description: This unit describes skills and knowledge required to process payroll from provided data using manual and computerised payroll systems. It applies to individuals employed in a range of work environments who are responsible for payroll functions within an organisation. They may work as individuals providing administrative support within an enterprise, or may be other members of staff who have been delegated payroll responsibilities.
      Prerequisites: Nil
    • BSBITU307
      Develop keyboarding speed and accuracy
      CIT Code: COMP362
      Description: This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques. It applies to individuals who work in a range of environments and are required to enter text and data with speed and accuracy. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents. On successful completion of this unit, individuals must be assessed in accordance with the current version of AS 2708: 2001 and issued with a speed statement.
      Prerequisites: Nil


    Electives - complete 7

    • BSBCUS301
      Deliver and monitor a service to customers
      CIT Code: CLER169
      Description: This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.
      Prerequisites: Nil
    • BSBDIV301
      Work effectively with diversity
      CIT Code: CLER178
      Description: This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work. It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
      Prerequisites: Nil
    • BSBITU301
      Create and use databases
      CIT Code: COMP217
      Description: This unit describes the skills and knowledge required to create simple two-table relational databases with reports and queries, for storage and retrieval of information. It applies to individuals that may provide administrative support within an enterprise, or may be independently responsible for storage and retrieval of data relating to their own work roles.
      Prerequisites: Nil
    • BSBITU303
      Design and produce text documents
      CIT Code: COMP366
      Description: This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software. It applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.
      Prerequisites: Nil
    • BSBITU304
      Produce spreadsheets
      CIT Code: COMP365
      Description: This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet software. It applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision.
      Prerequisites: Nil
    • BSBITU306
      Design and produce business documents
      CIT Code: MGNT384
      Description: This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications. It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.
      Prerequisites: Nil
    • BSBITU302
      Create electronic presentations
      CIT Code: COMP218
      Description: This unit describes the skills and knowledge required to design and produce electronic presentations for speakers, for self access and online access. It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.
      Prerequisites: Nil
    • BSBWRT301
      Write simple documents
      CIT Code: COMM343
      Description: This unit describes the skills and knowledge required to plan, draft and finalise a basic document. It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.
      Prerequisites: Nil
    • BSBITU309
      Produce desktop published documents
      CIT Code: COMP364
      Description: This unit describes the skills and knowledge required to design and produce desktop published documents. It applies to individuals who work in a range of environments, which may include providing administrative support within an enterprise, or who may be technical or knowledge experts responsible for production of their own documents.
      Prerequisites: Nil
    • BSBFIA301
      Maintain financial records
      CIT Code: ACCT229
      Description: This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors' and creditors' systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts and may exercise discretion and judgement using appropriate theoretical knowledge of financial records.
      Prerequisites: Nil
    • BSBADM311
      Maintain business resources
      CIT Code: MGNT324
      Description: This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide technical advice and support to a team.
      Prerequisites: Nil
    • BSBCMM301
      Process customer complaints
      CIT Code: CLER179
      Description: This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team.
      Prerequisites: Nil
    • BSBFLM303
      Contribute to effective workplace relationships
      CIT Code: MGNT383
      Description: This unit describes the skills and knowledge required to gather information and maintain effective relationships and networks, with particular regard to communication and representation. This unit applies to individuals who use leadership skills including motivation, mentoring and coaching to develop efficient, effective and unified teams and facilitate communication between team members and management of the organisation.
      Prerequisites: Nil
    • BSBFLM305
      Support operational plan
      CIT Code: MGNT630
      Description: This unit describes the skills and knowledge required to provide support for operational practices and procedures within the organisation's productivity and profitability plans. This includes contributing to the operational plan, assisting in recruiting employees and acquiring resources, and monitoring and adjusting operational performance. It applies to individuals who use planning and analytical skills to achieve the measurable, stated objectives of the team and the organisation. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve a number of complex or non-routine activities that require some discretion and judgement.
      Prerequisites: Nil
    • BSBFLM306
      Provide workplace information and resourcing plans
      CIT Code: MGNT625
      Description: This unit describes the skills and knowledge required to support the information management system. It involves the identification, acquisition, initial analysis and use of appropriate workplace information. It applies to individuals who use organisational and analytical skills to support business and resource planning processes. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve a number of complex or non-routine activities that require some discretion and judgement.
      Prerequisites: Nil
    • BSBFLM309
      Support continuous improvement systems and processes
      CIT Code: MGNT516
      Description: This unit describes the skills and knowledge required to support the organisation's continuous improvement systems and processes. Particular emphasis is on actively encouraging the team to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements. It applies to individuals with roles of responsibility who use initiative, organisational and communication skills to influence the ongoing development of the organisation. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.
      Prerequisites: Nil
    • BSBFLM311
      Support a workplace learning environment
      CIT Code: MGNT629
      Description: This unit describes the skills and knowledge required to effectively encourage and support a learning environment. Particular emphasis is on participation in processes to facilitate and promote learning and to monitor and improve learning performance. It applies to individuals who use initiative and well-developed planning and communication skills in their role. At his level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.
      Prerequisites: Nil
    • BSBFLM312
      Contribute to team effectiveness
      CIT Code: COMM398
      Description: This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation. It applies to individuals who play a prominent part in motivating, mentoring, coaching and developing team cohesion through team leadership and forming the link between the management of the organisation and the team members. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.
      Prerequisites: Nil
    • BSBINM302
      Utilise a knowledge management system
      CIT Code: ADMN184
      Description: This unit describes the skills and knowledge required to access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system. This includes a whole range of strategies, methods, activities and techniques used formally and informally by individuals and the organisation (as formalised in a knowledge management system) to identify, collect, organise, store, retrieve, analyse, share and apply knowledge to the work of the organisation. It applies to individuals who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of knowledge management to assist in increasing productivity, to improve quality or to recognise the benefits to the organisation through the improved use of knowledge.
      Prerequisites: Nil
    • BSBINN301
      Promote innovation in a team environment
      CIT Code: INNO112
      Description: This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team. It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.
      Prerequisites: Nil
    • BSBIPR301
      Comply with organisational requirements for protection and use of intellectual property
      CIT Code: ADMN208
      Description: This unit describes the skills and knowledge required to assist with the protection and lawful use of an organisation's intellectual property and to avoid intellectual property infringement. It focuses on supporting the maintenance of an organisation's policies and procedures for the protection of intellectual property and avoidance of intellectual property infringement. It applies to individuals who operate in a broad range of work roles and contexts and whose role may include assisting the organisation to comply with intellectual property requirements for the protection and use of intellectual property.
      Prerequisites: Nil
    • BSBSUS401
      Implement and monitor environmentally sustainable work practices
      CIT Code: ADMN197
      Description: This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. It applies to individuals with responsibility for a specific area of work or who lead a work group or team and addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools.
      Prerequisites: Nil
    • BSBWOR302
      Work effectively as an off-site worker
      CIT Code: EBUS124
      Description: This unit describes the skills and knowledge required to negotiate and perform self-managed, self-directed and agreed work. It is a flexible employment option that meets all legal and regulatory employment requirements. It applies to individuals who are skilled oprators and apply a broad range of competencies in various off-site contexts. Most commonly this will apply to people working from home or another location away from a central office.
      Prerequisites: Nil
    • BSBINM301
      Organise workplace information
      CIT Code: CLER167
      Description: This unit describes the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation's work processes and knowledge management systems. It applies to individuals who perform a defined range of skilled operations in various work contexts. They may exercise discretion and judgement using appropriate knowledge of information management to provide technical advice and support to a team.
      Prerequisites: Nil
    • BSBITU305
      Conduct online transactions
      CIT Code: COMP359
      Description: This unit describes the skills and knowledge required to undertake a range of online transactions, including banking, and buying and selling products and services. It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of conducting online transactions to provide technical advice and support to a team.
      Prerequisites: Nil
    • BSBPRO301
      Recommend products and services
      CIT Code: MKTG205
      Description: This unit describes the skills and knowledge required to provide advice and information within an organisation about the development and distribution of its products and services. It applies to individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement and who may provide technical advice and support to a team.
      Prerequisites: Nil
    • BSBPUR301
      Purchase goods and services
      CIT Code: PURC130
      Description: This unit describes the skills and knowledge required to determine purchasing requirements and make and receive purchases. It applies to individuals who work under a level of supervision and who conduct low risk, low expenditure purchasing for an organisation using established and documented purchasing strategies. Individuals may be working in a small organisation with general responsibility for conducting purchasing within an organisation, or they may be a purchasing specialist working in a large organisation. Some judgement may be required to make decisions about purchasing strategies.
      Prerequisites: Nil
    • BSBWOR301
      Organise personal work priorities and development
      CIT Code: CLER166
      Description: This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.
      Prerequisites: Nil
  • Course Subjects - Certificate IV

    Certificate IV in Leadership and Management
    CRICOS: 088152A | National ID: BSB42015
    Complete 12 subjects (4 Core and 8 Electives)
    Subjects listed below from earlier courses automatically count towards this course


    Core - complete all 4

    National ID
    Subject Name
    • BSBLDR401
      Communicate effectively as a workplace leader
      CIT Code: COMM492
      Description: This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.
      Prerequisites: Nil
    • BSBLDR402
      Lead effective workplace relationships
      CIT Code: COMM366
      Description: This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others.
      Prerequisites: Nil
    • BSBLDR403
      Lead team effectiveness
      CIT Code: MGNT388
      Description: This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s.
      Prerequisites: Nil
    • BSBMGT402
      Implement operational plan
      CIT Code: MGNT437
      Description: This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required. It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation. At this level work will normally be carried out within routine and non-routine methods and procedures which require planning, evaluation, leadership and guidance of others.
      Prerequisites: Nil


    Electives - complete 8

    • BSBFIA402
      Report on financial activity
      CIT Code: MGNT381
      Description: This unit describes the skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of financial reports. This unit applies to individuals with a broad knowledge of financial activities who contribute financial skills and knowledge to address reporting requirements of clients and legal authorities. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
      Prerequisites: Nil
    • BSBINN301
      Promote innovation in a team environment
      CIT Code: INNO112
      Description: This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team. It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.
      Prerequisites: Nil
    • BSBLDR404
      Lead a diverse workforce
      CIT Code: MGNT769
      Description: This unit identifies the behaviours, skills and knowledge required to lead a diverse workforce. It covers identifying, analysing and engaging with a diverse workforce to maximise the benefit of diversity to the organisation. The unit applies to supervisors, team leaders, new and emerging managers who lead within a diverse workforce environment and exercise discretion and autonomy within a structured business context.
      Prerequisites: Nil
    • BSBCMM401
      Make a presentation
      CIT Code: MKTG156
      Description: This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience. This unit applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.
      Prerequisites: Nil
    • BSBMKG413
      Promote products and services
      CIT Code: SELL115
      Description: This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation's products and services. It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
      Prerequisites: Nil
    • BSBHRM405
      Support the recruitment, selection and induction of staff
      CIT Code: MGNT755
      Description: This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. This unit applies to individuals who support recruitment, selection and induction functions under the direction of a human resource manager.
      Prerequisites: Nil
    • BSBWRT401
      Write complex documents
      CIT Code: COMM344
      Description: This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity. It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.
      Prerequisites: Nil
    • BSBWHS401
      Implement and monitor WHS policies, procedures and programs to meet legislative requirements
      CIT Code: OHSS206
      Description: This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation's WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.
      Prerequisites: Nil
  • Course Subjects - Diploma

    Diploma of Leadership and Management
    CRICOS: 088151B | National ID: BSB51915
    Complete 12 subjects (4 Core and 8 Electives)
    Subjects listed below from earlier courses automatically count towards this course


    Core - complete all 4 subjects

    National ID
    Subject Name
    • BSBLDR501
      Develop and use emotional intelligence
      CIT Code: MGNT765
      Description: This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes. It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
      Prerequisites: Nil
    • BSBMGT517
      Manage operational plan
      CIT Code: MGNT768
      Description: This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan. This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.
      Prerequisites: Nil
    • BSBLDR502
      Lead and manage effective workplace relationships
      CIT Code: MGNT766
      Description: This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
      Prerequisites: Nil
    • BSBWOR502
      Lead and manage team effectiveness
      CIT Code: MGNT485
      Description: This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
      Prerequisites: Nil


    Electives - Complete 8 subjects (not all electives will be offered each semester)
    Electives Group A - complete minimum 4 of 6 subjects

    • BSBFIM501
      Manage budgets and financial plans
      CIT Code: MGNT535
      Description: This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. It applies to managers in a wide range of organisations and sectors who have responsibility for ensuring that work team financial resources are used effectively and are managed in line with financial objectives of the team and organisation.
      Prerequisites: Nil
    • BSBMGT502
      Manage people performance
      CIT Code: MGNT335
      Description: This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.
      Prerequisites: Nil
    • BSBPMG522
      Undertake project work
      CIT Code: PROJ194
      Description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project. The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable.
      Prerequisites: Nil
    • BSBRSK501
      Manage risk
      CIT Code: MGNT615
      Description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
      Prerequisites: Nil
    • BSBINN502
      Build and sustain an innovative work environment
      CIT Code: INNO105
      Description: This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice. It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.
      Prerequisites: Nil
    • BSBWOR501
      Manage personal work priorities and professional development
      CIT Code: MGNT389
      Description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.
      Prerequisites: Nil


    Electives Group B and Other - complete maximum 4 of 6 subjects

    • BSBADM502
      Manage meetings
      CIT Code: ADMN150
      Description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
      Prerequisites: Nil
    • BSBINN501
      Establish systems that support innovation
      CIT Code: INNO109
      Description: This unit describes the skills and knowledge required to conceptualise and establish new systems that support and encourage innovation in the workplace. It applies to individuals including managers, senior operational personnel and/or internal/external specialists who are responsible for the development of new systems in small and large organisations in any community or industry context.
      Prerequisites: Nil
    • BSBWRK510
      Manage employee relations
      CIT Code: MGNT332
      Description: This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations. It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.
      Prerequisites: Nil
    • BSBMKG501
      Identify and evaluate marketing opportunities
      CIT Code: MKTG151
      Description: This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations. It applies to individuals working in a supervisory or management marketing or advertising role within a marketing or advertising team or media organisation.
      Prerequisites: Nil
    • BSBHRM501
      Manage human resource services
      CIT Code: MGNT330
      Description: This unit describes the skills and knowledge required to plan, manage and evaluate delivery of human resource services, integrating business ethics. It applies to individuals with responsibility for coordinating a range of human resource services across an organisation. They may have staff reporting to them.
      Prerequisites: Nil
    • BSBHRM513
      Manage workforce planning
      CIT Code: MGNT753
      Description: This unit describes the skills and knowledge required to manage planning in relation to an organisation's workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends. It applies to individuals who are human resource managers or staff members with a role in a policy or planning unit that focuses on workforce planning.
      Prerequisites: Nil
  • Course Subjects - Advanced Diploma

    Advanced Diploma of Leadership and Management
    CRICOS: 088150C | National ID: BSB61015
    Complete 12 subjects (4 Core and 8 Electives)
    Subjects listed below from earlier courses automatically count towards this course


    Core - complete all 4

    National ID
    Subject Name
    • BSBFIM601
      Manage finances
      CIT Code: ACCT342
      Description: This unit describes the skills and knowledge required to undertake budgeting, financial forecasting and reporting and to allocate and manage resources to achieve the required outputs for the business unit. It includes contributing to financial bids and estimates, allocating funds, managing budgets and reporting on financial activity. It applies to individuals who have managerial responsibilities which include overseeing the management of financial and other resources across a business unit, a series of business units or teams, or an organisation. It covers all areas of broad financial management. In a larger organisation this work would be supported by specialists in financial management.
      Prerequisites: Nil
    • BSBINN601
      Lead and manage organisational change
      CIT Code: MGNT326
      Description: This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies. It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.
      Prerequisites: Nil
    • BSBMGT605
      Provide leadership across the organisation
      CIT Code: MGNT353
      Description: This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. It applies to individuals who have a role in inspiring and motivating others to achieve organisational goals and to model professionalism in their organisation and industry. Leadership is seen in the context of the organisational mission.
      Prerequisites: Nil
    • BSBMGT617
      Develop and implement a business plan
      CIT Code: MGNT605
      Description: This unit describes the skills and knowledge required to run a business operation and covers the steps required to develop and implement a business plan. It applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. As such, they may oversee the work of a number of teams and other managers.
      Prerequisites: Nil


    Electives - complete 8

    • BSBDIV601
      Develop and implement diversity policy
      CIT Code: MGNT606
      Description: This unit describes the skills and knowledge required to research diversity and its importance to organisational activity and to draft, plan and implement diversity policy. It applies to individuals working in organisations with staff and clients from different cultures, races or religions, multiple generations, or where there are other forms of diversity in the workforce.
      Prerequisites: Nil
    • BSBHRM602
      Manage human resources strategic planning
      CIT Code: MGNT331
      Description: This unit describes the skills and knowledge required to develop, implement and maintain a strategic approach to managing human resources in an organisation ensuring that the organisation has the structure and staff to meet current and foreseeable business and performance objectives. It applies to individuals employed as human resource managers after a firm grounding has been established in a range of human resource activities.
      Prerequisites: Nil
    • BSBMGT615
      Contribute to organisation development
      CIT Code: MGNT315
      Description: This unit describes the skills and knowledge required to contribute to the creation of an organisation development plan which ensures that the organisation will become more effective over time in achieving its goals. It applies to individuals with organisation wide responsibilities who are critically involved in shaping and focussing the organisation so that it can adapt to new technologies, challenges and markets.
      Prerequisites: Nil
    • BSBMGT616
      Develop and implement strategic plans
      CIT Code: MGNT607
      Description: This unit describes the skills and knowledge required to establish the strategic direction of the organisation, sustain competitive advantage and enhance competitiveness. It covers analysis and interpretation of relevant markets, capability assessment of the organisation and analysis of the organisation's existing and potential competitors and allies. It also covers implementation of the strategic plan and developing specific actions and initiatives that will be undertaken by people working in various roles. It applies to individuals working in senior roles in the organisation who have responsibility for ensuring that the organisation is positioned to ensure its long-term viability and success.
      Prerequisites: Nil
    • BSBMKG609
      Develop a marketing plan
      CIT Code: MKTG257
      Description: This unit describes the skills and knowledge required to research, develop and present a marketing plan for an organisation. It applies to individuals working in senior marketing positions who are responsible for formulating a marketing plan by developing specific marketing strategies and tactics in accordance with the organisation's overall marketing objectives. Individuals operating at this level may receive input from people working under their supervision who collect information required to devise specific marketing strategies and tactics.
      Prerequisites: Nil
    • BSBMGT624
      Develop and implement corporate social responsibility
      CIT Code: MGNT778
      Description: This unit identifies the skills and knowledge required to consult with stakeholders to develop,implement and evaluate corporate social responsibility policy in an organisation. It applies to individuals working in senior roles in diverse contexts who have responsibility for ensuring an organisation is positioned to ensure its long-term viability and success.
      Prerequisites: Nil
    • BSBRSK501
      Manage risk
      CIT Code: MGNT615
      Description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
      Prerequisites: Nil
    • BSBSUS501
      Develop workplace policy and procedures for sustainability
      CIT Code: MGNT608
      Description: This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances. It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.
      Prerequisites: Nil
    • BSBMGT608
      Manage innovation and continuous improvement
      CIT Code: MGNT333
      Description: This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.
      Prerequisites: Nil
  • Job Opportunities

    Certificate III: Entry level administrative officer.

    Certificate IV: Team leader, supervisor, front line manager.

    Diploma: Team leader, supervisor, front-line manager or middle manager.

    Advanced Diploma: Middle or senior manager, area manager, department manager, regional manager.

  • Teaching Methods and Assessment

    Study methods include structured classes supported by online resources and workshop delivery.

    Assessment methods include projects, presentations, assignments and reports.

  • Pathways to Further Study

    Students who successfully complete the Certificate IV and Diploma of Leadership and Management will receive 1 year credit towards Charles Sturt University's (CSU) Bachelor of Business Studies, delivered on CIT's Reid campus.

    Students who successfully complete the Advanced Diploma of Leadership and Management will receive 96 credit points (1.5 years) towards Charles Sturt University's Bachelor of Business Studies.

    Students who successfully complete the Diploma of Leadership and Management will receive 24 credit points (1 year) towards the following programs at University of Canberra:

    • Bachelor of Commerce (762AA)
    • Bachelor of Arts (429AA)

    Students are advised to speak directly with CSU, UC in relation to course choices and pathways.

    Certificate III in Business (6 months)
    PLUS
    Certificate IV in Leadership and Management (6 months)
    PLUS
    Diploma of Leadership and Management (6 months)
    PLUS
    Advanced Diploma of Leadership and Management (6 months)
    = 2 years of study
    Optional degree pathway available