Student Support

CIT Student Support assist students in providing personal and academic support, aiming to maximise student engagement, retention and success at CIT. All services are confidential and specialised staff are available to assist you with your individual support needs.


Current CIT students have access to a free and confidential counselling service. Our counsellors specialise in helping you to enhance your study skills, reduce your exam anxiety, set goals and deal with any personal problems which may be affecting your study. CIT Counselling also holds events during Mental Health Week in October each year.

While CIT Counsellors will try to assist students in distress if they are available, this is not a crisis service and counsellors are not always immediately available. You usually need to book an appointment in order to consult a counsellor. Contact us on (02) 6207 3290 or email

See Counselling on the CIT website for more information.

Peer Tutoring

Peer tutoring is a practical solution assisting students in achieving success when finding subjects difficult.

A peer tutor provides one- on-one assistance for a subject. The peer tutor is another student who has advanced skills in the area and has been recommended by the teacher as someone with the required expertise to explain the concepts involved.

Acceptance into the program is not automatic but determined by the availability of tutors.

Students receiving peer tutoring contribute a small amount towards the payment of their tutor and CIT and CITSA pay the remaining amount.

To sign up for tutoring or to become a peer tutor please contact the Peer Tutoring Coordinator.

Ring Reception at CIT Student Support on 6207 3290 and make an appointment.

Information for Interested Students

  • Students can purchase peer tutoring vouchers for $10 an hour at the CITSA office on CIT’s Reid, Bruce and Southside campuses. These vouchers can only be used for the current semester.
  • Tutors are not to complete work for students.
  • Students must come prepared to tutorial session.
  • Students are covered by CIT’s public liability insurance policy only while on campus.
  • Students must be punctual and reliable and must let the tutor know if pre-set times need to be altered or cancelled.

Information for Interested Tutors

  • Payment will be at the rate of $20 an hour.
  • Tutors must redeem all vouchers given to them by the student in the semester when tutoring takes place. Tutors should make sure the vouchers are verified for payment in A110a, Reid and then organise for payment at the Reid CITSA office (6207 3600).
  • Tutors must not complete the student’s work for them but assist them to understand the concepts required to complete it themselves.
  • Tutors must tutor on campus and understand that they are covered by CIT’s public liability insurance policy only while on campus.
  • Tutors must be punctual and reliable and let the student know if pre-set times need to be altered or cancelled.

Student Equity

CIT Student Support works across the Institute as a reference point regarding issues relating to harassment, bullying, discrimination or perceived discrimination. These may take the form of advice, advocacy, disseminating policy information and assisting the student to the most appropriate support. This service is free and confidential to students currently studying at CIT.

Discriminatory behaviour is not acceptable. The ACT Anti-Discrimination Act (1991) states that it is illegal to discriminate against people based on their sexuality; age; disability; race; religious or political beliefs; gender; marital or parental status or pregnancy.

See Student Equity on the CIT website for further information.

Youth Support

Student Support has a specialist Youth Advisor who provides advice, support and referrals for current students under 25 years old who are experiencing difficulties while studying at CIT. Assistance can be provided around issues that may be affecting student’s ability to study effectively including: personal life; wellbeing; studies.

The Youth Advisor provides this assistance through holistic pathway planning, advice and referrals to services available at CIT and within community. This service is free and confidential to students studying at CIT.

The Youth Advisor can be contacted by phoning the Student Support reception on (02) 6207 3290.

English Language Support

English Language Support for degree qualifications is available as needed and provided by CIT’s ESL specialist teachers. Your Pastoral Care Support Officer will be able to arrange this support.

Many services are free, however please check with the Student Support Service staff for a cost that will apply to some services. Contact them by phone on 6207 3290 or see CIT Student Support.