Support Services

At CIT we believe it is vital for our students to feel supported while studying and to know that there is somewhere they can turn if they need help, whether it is for academic or personal reasons. This is why CIT offers a range of support services to CIT students, to assist them in achieving their goals and getting the best out of their study experience.

Bruce Student Services Hub CIT Student Services

CIT Student Services can assist you with a range of services. Supportive and friendly staff will give you assistance when you need it.

CIT Student Services are located at: CIT Bruce, Ground Floor H Block; CIT Reid, Ground Floor A Block; CIT Woden, Ground Floor A Block.

Please see the CIT Student Services page for more information about what they can help you with.

International Services UnitInternational Services Unit

The International Services Unit (ISU) is located at CIT Bruce. The ISU is staffed by personnel who are well equipped to assist students with any questions, problems or issues that they may have or experience while studying at CIT, such as stress, fitting in and adjusting to their new lifestyle.

The ISU office staff are able to access services to help students and they can also provide information about additional support services that are available. The ISU Finance Office and the CIT Accommodation Office are also located at ISU.

For more information about the wide range of services ISU can provide please see International Services Unit.


The CIT Student Association (CITSA) is an independent organisation on campus that represents all CIT students. Your course fees will include the CITSA Services Fee which gives you access to all CITSA services.

CITSA offers a comprehensive range of student support services and social activities to help you adjust to life in Australia. They also own and manage the commercial outlets on CIT campuses, including the Café Yala's, Canteens and Bookshops.

CITSA has a student representative council, made up of 9 students and 2 staff who are elected annually. On the CITSA Council, there is an international student who is also a representative on the Council of International Students Australia, ACT Branch.

Please visit the CITSA page for information about how you can get involved!

International Student AdvisorsInternational Student Advisors

The International Student Advisors provide advice and support to international students during their studies at CIT. This includes but is not limited to advice regarding student visas, student fees, changing programs at CIT, CIT student services and also the monitoring of students’ academic performance and attendance.

The Student Advisors are part of the International Services Unit (ISU) at CIT Bruce.

For more information and to find out how to book an appointment please see International Student Advisors.

Counselling and EquityStudent Support Service

Student Support services are a part of CIT Student Services and assist students in providing personal and academic support, aiming to maximise student engagement, retention and success at CIT. All services are confidential and specialised staff are available to assist you with your individual support needs.

See Student Support Service for more information.

Pastoral Care Officers Pastoral Care Officers (PCOs)

A Pastoral Care Officer (PCO) is a CIT teacher who assists international students.  All CIT Colleges have a Pastoral Care Support Officer who is able to provide information and assist students with any problems or questions that they may have during their course.

Pastoral Care Support Officers can help students with subject changes, support services (English), and any personal concerns they have with their course.

For more information please see Pastoral Care Support Officers.

Careers Advice Careers Advice

CIT has one Careers Adviser who can assist you with information about the wide range of courses that CIT offers. Careers Advisers provide the following services to you:

  • Provision of pathway planning, program information and career advice
  • Advice on and assistance with information for skills recognition, and Overseas Qualification Translation

Current CIT students can access the CIT Careers Advisers by phoning the CIT Student Services on 6207 3188 to make an appointment. Alternatively, students can email the Career Advisers at

Learning CentresCIT Libraries

The CIT Library provide well equipped spaces for student learning and study, as well as accessible library and information services and resources to support you in your course. At your CIT Library you can access space to learn and study including computers, access to the internet, areas for group and individual work. The library and information services available in the CIT Libraries give you access to books, journals, databases and assistance with research. CIT Study Support is available in the CIT Library at CIT Bruce and CIT Reid. This service provides you with academic support on campus.