Hospitality

Course/s

Certificate III in Hospitality
CRICOS: 090935G | National ID: SIT30616
Certificate IV in Hospitality
CRICOS: 090951G | National ID: SIT40416
Diploma of Hospitality Management
CRICOS: 090978G | National ID: SIT50416
Advanced Diploma of Hospitality Management
CRICOS: 091136G | National ID: SIT60316

Hospitality Management

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Duration

TOTAL CIT PACKAGE: 2 years
Certificate III: 6 months | Certificate IV: 6 months | Diploma: 6 months | Advanced Diploma: 6 months

Intake

Semester 1 (February) and Semester 2 (July) 2018

Semester 1 (February) and Semester 2 (July) 2019

Campus

CIT Reid

Tuition Fees

2018*: Semester 1 - $6,450 | Semester 2 - $6,450
2019*: Semester 1 - $6,650 | Semester 2 - $6,650

*Please note - Course fees are listed in $AUD and are based on a semester rate. Total course cost will vary depending on semester start date. Small fee increases happen annually in line with CIT’s fee pricing review.
2018 fees are subject to change.

Overview

The hospitality sector has changed a lot recently, and the possibilities have never been more exciting. CIT's Certificate III qualification provides the skills and knowledge you need to work almost anywhere in the sector including clubs, restaurants, airlines, cruise ships, bars, hotels worldwide. Students will experience the full range of bar and restaurant duties at CIT's own functioning fine dining restaurant, cafe and bar.

If you're ready to step up and lead, Certificate IV is for you. Through a combination of practical and theoretical exercises, you will acquire the essential skills to operate independently and use your discretion to resolve emergencies as they arise. You will also learn how to supervise others including planning, monitoring and evaluating their work.

The Diploma qualification unlocks the skills you need to coordinate a hospitality business soundly, drawing on your understanding of industry operations and management. You will feel comfortable working independently and having responsibility for others while making critical operational decisions around budgeting, marketing and legal issues.

Those who aim for the upper echelons of the hospitality industry should take the Advanced Diploma program. This qualification will unleash your talents, combining substantial industry knowledge with specialised managerial skills in sales and marketing, human resources, financial management and business operations. Taking responsibility for others you will learn to make strategic business decisions and develop a long-term plan to chart the success of your enterprise.

Entry Requirements

ACT Senior Secondary Certificate or equivalent OR Adult entry | Students must also meet one of the following English requirements: IELTS 5.5 (no bandscore less than 5.0) | TOEFL iBT – 46 | PTE Academic – 42 (minimum of 36 in each band) | TOEFL PBT – 527 | Cambridge English test (C1 Advanced and B2 First) - 162.

Extra Fees

Certificate III:

Uniform Costs: $145
Textbooks: $75
Stationery: $50
Software: $255

Certificate IV:

Stationery: $50

Diploma:

Stationery: $50

Advanced Diploma:

Stationery :$50

Course Subjects

Please note, the below subject listing shows the study path for a student that studies the Certificate III through to the Advanced Diploma with CIT. Additional subjects may be required for students transferring from other institutions.

Certificate III in Hospitality
CRICOS: 090935G | National ID: SIT30616
Complete all 7 core subjects.

National ID Subject Name
BSBWOR203B Work effectively with others
SITHIND201 Source and use information on the hospitality industry
SITHIND301 Work effectively in hospitality service
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXHRM301 Coach others in job skills
SITXWHS101 Participate in safe work practices
Electives - complete 8 subjects
National ID Subject Name
SITXFIN201 Process financial transactions
SITHFAB101 Clean and tidy bar areas
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar
SITHFAB204 Prepare and serve espresso coffee
SITHFAB307 Provide table service of food and beverage
SITHFAB309 Provide advice on food
SITXFSA101 Use hygienic practices for food safety

Certificate IV in Hospitality
CRICOS: 090951G | National ID: SIT40416

National ID Subject Name
BSBDIV501A Manage diversity in the workplace
SITXCCS401 Enhance the customer service experience
SITXCOM401 Manage conflict
SITXFIN402 Manage finances within a budget
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXWHS401 Implement and monitor work health and safety practices
SITXHRM001 Coach others in job skills
SITHIND004 Work effectively in hospitality service
Electives - complete 12 subjects
National ID Subject Name
SITHFAB304 Provide advice on beers, spirits and liqueurs
SITXEVT401 Plan in-house events or functions
SITHFAB305 Provide advice on Australian wines
SITXINV301 Purchase goods
SITXWHS301 Identify hazards, assess and control safety risks
SITHIND002 Source and use information on the hospitality industry
SITXEBS001 Use social media in business
SITXHRM002 Roster staff

Diploma of Hospitality Management (Front of House)
CRICOS: 090978G | National ID: SIT50416

National ID Subject Name
SITXCCS008 Develop and manage quality customer service practices
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXMGT002 Establish and conduct business relationships
BSBMGT517 Manage operational plan
Electives - complete 2 subjects
National ID Subject Name
SITXEBS002 Develop, implement and monitor the use of social media in a business
SITXMGT003 Manage projects

Advanced Diploma of Hospitality Management
CRICOS: 091136G | National ID: SIT60316
Complete all subjects

National ID Subject Name
SITXFIN005 Manage physical assets
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
SITXMPR007 Develop and implement marketing strategies
BSBFIM601 Manage finances
BSBMGT617 Develop and implement a business plan
SITXWHS004 Establish and maintain a work health and safety system
Electives - complete all subjects
National ID Subject Name
BSBRSK501 Manage risk
BSBMGT608 Manage innovation and continuous improvement

Job Opportunities

Certificate III: This qualification provides a pathway to work in organisations such as restaurants, bars, hotels, clubs, pubs, cafes and coffee shops. Possible job titles include:
• espresso coffee machine operator
• food and beverage attendant
• function attendant
• function host
• restaurant host

Certificate IV: This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, bars, hotels, catering operations, clubs, pubs, cafes and coffee shops. Possible job titles include:
• food and beverage supervisor or team leader
• bar supervisor or team leader
• duty manager
• shift manager

Diploma: This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager. Possible job titles include:
• restaurant manager
• banquet or function manager
• bar manager
• café manager
• club manager
• motel manager

Advanced Diploma: This qualification provides a pathway to work in any sector of the hospitality industry as a senior manager in large organisations or small business owner or manager. Possible job titles include:
• food and beverage manager
• area manager or operations manager
• café owner or manager
• club secretary or manager
• motel owner or manager
• human resources coordinator
• sales and marketing coordinator

Teaching Methods and Assessment

Students will learn through a blend of face to face and online learning using digital and teacher resources, textbooks, and online learning and student engagement through eLearn.

Students will be assessed through direct observation, portfolios, product based methods (reports, presentations) and evidence from the workplace.

Pathways to Further Study

Students who successfully complete the Advanced Diploma of Hospitaltiy and gain entry into the Charles Sturt University (CSU) will receive 96 credit points (1.5 years) towards the Bachelor of Business Studies.

Students who successfully complete the Diploma of Hospitality and gain entry into the University of Canberra (UC) will receive 24 credit points (1 year) towards the Bachelor of Arts (429AA).

Students are advised to speak directly with CSU and UC in relation to course choices and pathways.


Pathway Hospitality Management


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